Privacy Policy

How We Use Information

We use the data we collect in order to:

• Respond to inquiries and contact requests.
• Provide the requested services.
• Prepare quotations and contracts.
• Improve website performance and user experience.
• Send updates or offers related to our services (with user consent when required).
• Protect the website from misuse or unlawful activity.
• Comply with legal and regulatory obligations.

Cookies

The website may use cookies to improve user experience, analyze website performance, and remember certain settings. Users may disable cookies through their browser settings, noting that some website features may be affected.

Sharing Information

We do not sell, rent, or trade users' personal data. We may share certain data in the following cases:

• With service providers who help us operate the website or deliver services, subject to their obligation to keep the data confidential.
• When there is a legal obligation or an order issued by a competent judicial or governmental authority.
• To protect the rights of the company or users, or to prevent fraud or misuse.

Data Protection

We take appropriate technical and administrative measures to protect personal data from unauthorized access, loss, alteration, or unlawful disclosure. Nevertheless, no data transmission over the internet can be guaranteed 100% secure.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

User Rights

Subject to applicable laws, users may request to:

• Access their personal data.
• Correct inaccurate data or update it.
• Request deletion of data where legally possible.
• Object to certain forms of data processing or request restriction.
• Withdraw consent to data processing where processing is based on consent.

Third-Party Links

The website may contain links to third-party websites or services. ENS Egypt is not responsible for the privacy policies or content of those websites, and users are advised to review their privacy policies before using their services.

Children's Privacy

Our services are not directed to children below the age defined by local laws, and we do not knowingly collect personal data from them. If we become aware that such data has been collected, we will take appropriate steps to delete it.

Privacy Policy Updates

We may update this policy from time to time to reflect legal, technical, or operational developments. Any update will be published on this page with a revised last-updated date.

Contact Us

If you have any questions or inquiries about this privacy policy or how your personal data is processed, you may contact us through the contact channels published on the official website.